Privacy Policy

V Communication Co., Ltd. ("we") respects the privacy of people who use Wooffy (the "App").

1. Information we process

- Account identifier: an anonymous account ID created when you first open the App
- Email address: only if you link one for backup
- Apps you use: which of our apps you use with the same account, and when you first used each
- Content you enter: information you type into the App (dog details (name, birthday, breed, photo), training logs, vaccination and parasite-control records, weights, vet visit records (clinic name, medication, cost, receipt photos)), which may include details about third parties
- Subscription status: whether and until when you are subscribed (payments are handled by the App Store or Google Play; we never receive card details)
- Usage data: usage records linked to your account ID (screens viewed, features used)

When you search for places, the region codes and names (province/city and district), the place type and the page number are sent to our server, and we do not store them. The server uses your account ID only to confirm you are signed in and to make the report hash. Place information is fetched by our server from public data and the Kakao Local API, not by the App. We send none of your information to them; only when you look for pet supply shops, the region name is passed to the Kakao Local API as a search term. If you send a "This info is wrong" report, we store only the place, the reason, the date and an irreversible hash (a value made from your account ID; we do not store the account ID itself), and delete it after one year. Your selected region and saved places stay on your device.
First-aid guidance works entirely on your device and sends none of your answers. Only that you opened it and its result level (situation ID and result level) are recorded as usage data.

2. Why we use it

To provide the service, back up and restore your data, verify subscriptions, and improve the App.

3. Service providers

- Supabase (storage and authentication), RevenueCat (subscription status), PostHog (usage analytics), Apple and Google (payments)
- These providers may store data outside your country and process it only to provide their services to us.

4. One account across our apps

Our apps share one sign-in system (Supabase). If you link an email, you can sign in to our other apps with the same email, and the same account is used. Each app stores its data separately and does not show it in our other apps. Note that the sign-in account itself is one account shared across our apps. We use the record of which apps you use only to decide what an account deletion removes.

5. Retention and deletion

Deleting your account in the App (Settings > Delete account) deletes this App's data on our app server (Supabase) without delay. If you use our other apps with the same account, their data and your sign-in account (email) remain, and you can delete them in each app. Choosing "Delete account in all apps" in Settings > Delete account deletes the data in all of our apps and your sign-in account (including your email) at once. When the account is no longer used by any of our apps, the sign-in account (including your email) is deleted as well. If you were using the App without an account and sign in to an existing account, the data you created without an account is deleted, not moved to that account. Subscription records (RevenueCat) and usage records (PostHog) are handled under each provider's retention policy; you can request deletion at app@v-comm.co.kr. You can also delete your account from "Delete account" on the paywall before you subscribe. If you leave without subscribing, this App's data is kept until you delete it. We keep certain records only where the law requires it.

6. Your rights

You may access or correct your information at any time, or delete your account to stop all processing.

7. Children under 14

The service is not intended for children under 14, and we do not knowingly collect personal information from children under 14. If we learn that we have collected personal information from a child under 14, we delete it without delay.

8. Privacy officer and contact

- Privacy officer: Kim Jeong-tae (김정태) (V Communication Co., Ltd., contact: app@v-comm.co.kr)

Effective date: 2026-10-12